Customer Service associate (german)Abbott

JOB DESCRIPTION:
RESPONSIBILITIES:
Manage and process the workflow related to customer purchase orders which includes: Fax and Email purchase orders into Esker (fax automation solution) and salesforce.com (CRM)
Assume ownership and responsibility for data accuracy of all sales order information that is entered into ARDx International Limited's SAP ERP system
Elevate workflow issues to Order Escalation Specialists in Galway, Ireland to escalate all unsolved customer purchase orders for a timely resolution
Communicate with supervisor to ensure daily order processing requirements are met
Execute applicable Quality System processes
Other duties as assigned
BASIC QUALIFICATIONS | EDUCATION:
Must possess at least College/Bachelor's Degree
Minimum 1-2 year(s) experience in a related field required
Knowledge of SAP or ERP applications preferred
Fluency in German language
JOB FAMILY: Customer Service
DIVISION: ARDx Abbott Rapid Diagnostics
LOCATION: Philippines
Taguig City : Bonifacio One Technology Tower
ADDITIONAL LOCATIONS:
WORK SHIFT: Standard
TRAVEL: Not specified
MEDICAL SURVEILLANCE: Not Applicable
SIGNIFICANT WORK ACTIVITIES: Not Applicable
Abbott

Taguig City, Metro Manila
Permanent
Full-time