Customer care specialist | us telco | 23 may 22Transcosmos

Transcosmos are a $2 billion Business Process Outsourcing (BPO) company with over 45,000 staff in 160 locations worldwide including the UK, Poland, Hungary, and the Philippines.
Join our growing winning team!
Job Title: Customer Care Specialist
Start Date: 23 May 22
Job Type: Permanent - Full Time
Location: Taguig, Philippines
Job Category: Call Centre and Customer Service
Summary of the Job:
You will handle inbound and/or outbound customer contacts for the project including questions on products and Customer/Support including billing and rate plan questions and changes, customer retention, up-sells, data product, and service technical support, troubleshooting, sales, and addition of new lines of service.
Requirements
At least High School graduate
2 years+ BPO experience handling international customers
Excellent communication skills
Has strong internet connection at home
Amenable to work onsite
Available to start ASAP!
Benefits
Compensation Details:
PHP 26,000 basic salary
Non-tax allowances
20% night differential
HMO benefits on your 1st day PLUS one dependent upon regularization (6mos)
We also reward our employees with great benefits including:
Life Insurance
Medical Reimbursements
Dental & Eyecare
Hazard Pay
14th-month pay
On top of that, there are exciting campaign perks that you may receive!
Monthly Performance Incentives
Monthly Engagement Activities
Overtime Pay Rewards
Office Address: 11th Floor, Commerce, and Industry Plaza Building, 1030 Campus Ave., McKinley Hill Cyberpark, Taguig City (we are located right beside Venice Piazza Mall)
We are currently in a Virtual Recruitment Process. For applicants, please ensure that you have a strong internet connection at home and a desktop or laptop for the skills exams and video final interview.
Transcosmos

Taguig City, Metro Manila
₱26,000 per month
Permanent
Full-time