Outbound Sales RepresentativeBosch

Company Description
At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our promise to our associates is rock-solid; we grow together, we enjoy our work, and we inspire each other. Join and feel the difference.
Established in 1985 as a monitoring center and provider of communication services, Bosch Communication Center has evolved over the past few decades into a successful international provider of Business Process Outsourcing services
By steadily expanding our areas of expertise, we have transformed ourselves into a leading solution provider across a wide range of different industries. That's why we decided to change our name to Bosch Service Solutions as of September 1, 2014.
We also see this change in name as expressing a promise to our customers that we will constantly strive to exceed their expectations with our innovative, comprehensive service solutions.
Job Description
Your Responsibilities:
Identifying sales opportunities on all customer contact, successfully signing customer up to additional products or services and meeting revenue targets
Handling all of our business customer interactions through a mixture of inbound and outbound customer contact to ensure the customer on-boarding journey and customer care journey is as smooth as possible, resolving queries Right First Time in a prompt, friendly and professional manner
Identifying and closing sales opportunities to sign customers up to additional products and services meeting revenue targets
Providing a value add service that enhances the customer experience and builds our brand and service reputation
Understanding the customer requirements
Capture, maintain and ensure quality of customer data
Identifying, highlighting and escalating any service related issues, incidents or trends
Qualifications
Experience of working in a fast paced, high performance culture, with extensive sales experience, ideally within a contact centre environment
Previous retail/hospitality experience and the use of point of sale systems is desirable
Previous experience of working within sales/revenue generation targeted campaigns
Energetic, inquisitive, can- do-attitude
Resilient with a strong work ethic and the tenacity, drive and determination to achieve and succeed targets
Proactive, confident and self-motivated
Excellent time management and organizational skills
A passion for delivering first class customer service
Excellent verbal and written communication skills
Bachelor's degree in any field
Amenable to work in shifting schedule and working on-site
Additional Information
Kindly attach your resume in your application. Only shortlisted candidates will be contacted.
Bosch

Taguig City, Metro Manila
Permanent
Full-time