english/spanish bilingual follow up specialist ( Work From Home)TSG Outsourcing

How to Apply:
 
Copy and paste this link to your browser, and fill in the form
https://forms.gle/UwbRCBTnF6WVuuRP8
 
Rate: $4/hr, and earn up to 40,000 PHP +/month 
Schedule: Monday  - Friday: 9:00 am - 6:00 pm PST with 1 hour unpaid lunch break
 
QUALIFICATIONS:
Must be fluent in English
Spanish proficiency is a plus.
High school diploma or equivalent (Bachelor's degree preferred)
Proven experience in sales, customer service, or lead generation.
Excellent English communication skills with a neutral American accent and conducting calls with great energy is a MUST!
Strong interpersonal skills and the ability to build rapport with leads.
Goal-oriented mindset with a track record of meeting or exceeding targets
Proficiency in using the gymsales.net CRM software and other sales and marketing tools.
A passion for health and fitness is a plus
Has own PC/Laptop
Good and reliable internet connection with backup (we will require a speed test)
JOB RESPONSIBILITIES:
Lead Engagement: Respond promptly and professionally to internet leads through various communication channels, including email, phone, and social media, using our CRM system, gymsales.net.
Nurture Leads: Develop and maintain relationships with leads by providing valuable information, answering questions, and addressing concerns to build trust and rapport.
Campaign Specific Outreach: Implement campaign-specific follow-up strategies to maximize lead engagement and appointment scheduling.
Appointment Scheduling: Schedule in-person body scan consultation appointments with leads, coordinating with coaches and prospects' availability.
Database Management: Accurately maintain lead data, updates, and records in the gymsales.net CRM system.
Performance Tracking: Monitor and report on lead engagement metrics and appointment conversion rates, making data-driven adjustments as needed.
Training and Development: Stay updated on product knowledge and sales techniques to effectively communicate the benefits of our programs.
Collaboration: Work closely with the sales and marketing team to align follow-up efforts with campaign objectives and overall sales goals.
Customer Service: Provide exceptional customer service to leads, ensuring a positive experience throughout the follow-up process