customer support ambassador | win a brand-new Motorcycle*!บริษัท เทเลไดเร็ค เทเลคอมเมิร์ซ (ประเทศไทย) จํากัด

Job Highlights:
One-day processing when you apply onsite*!
Chance to win 1 of 10 resort vouchers worth 10K, or a Vespa S125 motorcycle!
Up to 30% Monthly Performance Incentives*
HMO & Life Insurance from Day 1
Up to 25 Paid Time-Off credits
Performance-based Merit Increases and Milestone Rewards for employees expanding their tenure
Employee Assistance Programs and Counselling & Consultations, along with Bereavement leaves and Assistance to help support our employees
Enjoy instant rewards of up to ₱2,000 in eGCs when you apply onsite at 10F HM Tower, IT Park, Cebu every Mon-Fri from 10:00 AM to 6:00 PM!*
 
Here's how:
Hit "Apply Now" to reserve your slot.
Show up with at least one (1) valid government-issued photo ID and a soft copy saved on your phone for verification purposes.
Declare "MYNIMO" as your application source.
*New Hire Raffle and Milestones promos are for select May classes only. Terms and conditions apply.
 
#BeMore
 
Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
 
Work with the world's most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!
Top reasons to work with TDCX
Attractive remuneration, great perks, and performance incentives
Comprehensive medical, insurance, or social security coverage
World-class workspaces
Engaging activities and recognition programs
Strong learning and development plans for your career growth
A positive culture for you to #BeMore at work
Easy-to-locate area with direct access to public transport
Flexible working arrangements
Be coached and mentored by experts in your field
Join a global company, winner of hundreds of industry award.
What is your mission?
 
You will help us deliver excellent service to our partner brands by performing these tasks:
Positively and professionally handle and resolve customer account and booking concerns through email/phone/chat to customers
Quickly assess a situation, gather information, and provide a solution that meets the customer's needs
Investigate issues that arise and determine the appropriate course of action that may include reviewing reservation details, contacting hosts or guests, and working with other teams within the organization
Accurately capture information, update records, and escalate issues when necessary
Who are we looking for?
High School Graduate
Must have at least 6 months of BPO experience
Preferably with blended customer service experience (voice and non-voice)
Strong verbal and written English communication skills
Positive, self-motivated and energetic
Amenable to work rotating shifts
Can work in Cebu IT Park, Cebu City
About TDCX
 
Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.
 
TDCX's smart, scalable approach-driven by innovation and operational precision-positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.
 
Visit www.tdcx.com for more info.