Customer solutions officer (cso)Citigroup

Position Title: Customer Solutions Officer (CSO)
Responsibilities:
Provide world-class service excellence to clients by offering a consistent telephone banking experience
Attend to inbound and outbound telephone calls in accordance with standard operating procedures
Process online banking transactions which include financial entries and data maintenance
Identify opportunities to further enhance relationships with our existing clients
Benefits in Working at Citi:
We offer a competitive salary package of 26K and other great benefits including:
HMO Health Insurance from day 1 for you and your unlimited qualified dependents
Life Insurance from day 1
Tuition Reimbursement
Retirement Plan
Staff Loan
Bereavement Assistance
You will also learn the basics of being a banker thru mastery of global banking and financial services of Citi
Opportunity to interface with multicultural clients across the globe (Speak with clients from US, UK, Australia & Singapore)
Career Growth:
Citi Philippines will continue to grow and has unveiled its newest Citi Headquarters in BGC called the Citi Plaza
Be part of our pioneer or fast-growing teams of Customer Service Officers
In CBPS, there are team leaders, managers, operations heads who started as CSOs and were trained and developed from within
Enjoy talent development programs that can make you part of the future leaders of Citi
Phone Interview: Call Center Agent | Earn 26-33k + Retirement Plan + HMO Day 1
CBPS may assign candidates to different businesses based on candidate profiles, available openings & business needs. Applicants must be willing to work in Bonifacio Global City.
*By applying to this job posting, I hereby authorize Citi, its authorized third parties, and its/their officers, directors, employees, agents, and third-party service providers, to hold, use and otherwise process my data in connection with my job application.
Requirements:
College Graduates of a Bachelor's Degree or any 4-year Course
High School graduates must have at least 6 months experience in an international BPO / call center role
Must have available Transcript of Records/Diploma/Certificate of Grades/Certificate of Graduation
Fluent in English and the ability to communicate daily with clients in English
Amenable working on shifting schedule, holidays, weekends & extended work hours
Amenable to working in BGC, Taguig
Applicants should be Filipino citizens or hold relevant residence status
Retirement Benefit Plans
Life Insurance
Medical / Health Insurance
Paid Bereavement/Family Leave
Paid Holidays
Paid Vacation Leave
Entry Level / Junior, Apprentice Customer Service Investment Banking / Venture 100 openings Bachelor's degree graduate
Citi is more than a global financial services company. It's an engine for progress. Join us, and you'll have the chance to get involved in progress in all its shapes and forms, right across the world. From the micro to the macro, from Australia to Zambia, the work we do has real positive impact. Wherever you are and whatever you do, progress starts here. We've built a world famous, trusted brand over 200 years of continuously evolving financial services. And today, our influence continues to grow: with financial operations in 160 countries and 100 currencies. We have 200 million different clients, including some of the biggest names in the industries, sectors, businesses and governments that we serve every day. It all adds up to an exciting place to be for talented, ambitious people who want to build a truly remarkable career. Citigroup Business Process Solutions Pte. Ltd. (CBPS) provides best-in-class business process outsourcing, customer sales and service, and other off-shore services to various Citi businesses around the world in 15 lines of business including CitiPhone, Credit Operations, and Transaction Services.*By applying to this job posting, I hereby authorize Citi, its authorized third parties, and its/their officers, directors, employees, agents, and third party service providers, to hold, use and otherwise process my data in connection with my job application.
Kalibrr

Taguig City, Metro Manila
₱26,000 per month
Permanent
Full-time