Customer Service specialistsRED SELVAGE INTERNATIONAL CORP.
Workplace: MetroManila, Manila, Taguig
Salary: Agreement
Work form: Full time
Posting Date: 11/11/2025
Deadline: 19/02/2021
Customer Service Specialists
Customer Service Specialists Job Description:
Customer Service Specialist to join our customer care team. In this role, you will answer customer queries and resolve issues via appropriate channels, maintain knowledge of our products and services, obtain customer feedback, and provide training to new hires. Customer Service Specialists will demonstrate excellent time management skills and be passionate about customer service and self-improvement. Ideal candidates should be great brand ambassadors who are willing to go the extra mile to ensure customer satisfaction.
Customer Service Specialist Responsibilities:
Promptly responding to customer queries via email, live chat, video, phone, and social media channels.
Immediately escalating serious complaints or issues that you are not equipped to deal with.
Liaising with colleagues or managers to find the best solutions to customers' issues.
Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible.
Maintaining a polite, helpful, and professional manner at all times.
Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved.
Familiarizing yourself with new products and services as they are introduced.
Attending workshops and meetings as required.
Providing training to new customer service agents.
Respecting client confidentiality at all times.
Customer Service Specialist Requirements:
Atleast 2-3 years of experience as Customer Service in written and verbal communication.
High school diploma or GED.
Bachelor's degree in Business, Communications, or a related field may be advantageous.
Previous experience in a customer service role is preferred.
The ability to respond appropriately under pressure.
Sound judgment and excellent problem-solving skills.
The ability to speak a second language may be advantageous.
A positive attitude and the ability to build relationships with clients.
The flexibility to work irregular hours, when required.
Superb written and verbal communication skills.
Customer Service Specialists Job Description:
Customer Service Specialist to join our customer care team. In this role, you will answer customer queries and resolve issues via appropriate channels, maintain knowledge of our products and services, obtain customer feedback, and provide training to new hires. Customer Service Specialists will demonstrate excellent time management skills and be passionate about customer service and self-improvement. Ideal candidates should be great brand ambassadors who are willing to go the extra mile to ensure customer satisfaction.
Customer Service Specialist Responsibilities:
Promptly responding to customer queries via email, live chat, video, phone, and social media channels.
Immediately escalating serious complaints or issues that you are not equipped to deal with.
Liaising with colleagues or managers to find the best solutions to customers' issues.
Identifying common problems and escalating them to management, along with possible suggestions for improvement, wherever possible.
Maintaining a polite, helpful, and professional manner at all times.
Obtaining and sharing customer feedback with colleagues and other departments so that products and services can be improved.
Familiarizing yourself with new products and services as they are introduced.
Attending workshops and meetings as required.
Providing training to new customer service agents.
Respecting client confidentiality at all times.
Customer Service Specialist Requirements:
Atleast 2-3 years of experience as Customer Service in written and verbal communication.
High school diploma or GED.
Bachelor's degree in Business, Communications, or a related field may be advantageous.
Previous experience in a customer service role is preferred.
The ability to respond appropriately under pressure.
Sound judgment and excellent problem-solving skills.
The ability to speak a second language may be advantageous.
A positive attitude and the ability to build relationships with clients.
The flexibility to work irregular hours, when required.
Superb written and verbal communication skills.
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RED SELVAGE INTERNATIONAL CORP.
About the company
RED SELVAGE INTERNATIONAL CORP. jobs
Taguig, Metro Manila
Position Customer Service specialists recruited by the company RED SELVAGE INTERNATIONAL CORP. at MetroManila, Manila, Taguig, Joboko automatically collects the salary of , finds more jobs on Customer Service Specialists or RED SELVAGE INTERNATIONAL CORP. company in the links above
About the company
RED SELVAGE INTERNATIONAL CORP. jobs
Taguig, Metro Manila