Answering incoming calls from customers
Resolving customer inquiries/requests
Developing and maintaining accurate files
Ensuring customer requests are handled in an appropriate and timely manner
Utilize various Concentrix and client-based tools and applications for customer management and servicing
Provide cutting-edge service in a friendly, confident and knowledgeable manner
Basic Qualifications:
Atleast HS Graduates are welcome to apply
No BPo experience are welcome to apply
Good English communication skills
Working knowledge of computers
Good customer service, multi-tasking, and problem-solving skills
Willing to work in shifting schedule
Enjoy these awesome benefits when you join us as a Customer Care Specialist:
Paid training
Benefits after 6 months
Vacation entitlement upon hire
Career pathing and Advancement opportunities
Competitive salary
Monthly performance incentives
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Concentrix Daksh Services Philippines Corporation
About the company

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