Customer Service specialist call scriptingEclaro

Assignment Detail Industry: Insurance Job Description Customer Service Specialist Call Scripting Responsibilities: * Creating/modifying menus * Creating/modifying call routings * Our environment is Avaya, we are also implementing Op Assignment Detail Industry: Insurance Job Description Customer Service Specialist Call Scripting Responsibilities: Creating/modifying menus Creating/modifying call routings Our environment is Avaya, we are also implementing OpenText for some auto attendant needs Skills needed for this job: Experience in a scripting role on a telephony environment is mandatory, with an obvious preference for previous experience on Avaya An overlap with at least part of our working schedule (EST) would be ideal to ensure daily collaboration with the team Teamwork and collaboration Problem solving skills Good communication with user Respecting deadlines Adaptability skills
Monster

Manila City, Metro Manila Quezon City, Metro Manila
Permanent
Full-time