To receive and reply to inbound customer requests.
Be responsive across multiple channels, such as E-mail and chat
Resolve customer complaints.
Utilize computer technology to handle high volumes.
Work with customer service manager or supervisors to ensure proper customer service is being delivered.
Must be able to handle changes in procedures and policies from time to time.
Build sustainable relationships of trust through open and interactive communication.
Provide accurate, valid and complete information by using the right methods and tools.
Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
And such other tasks as may be given by the company and/or client analogous to the foregoing.
Job Qualifications
High school diploma
Great writing skills
Computer proficiency
Amenable to shifting schedules
Amenable working on site
Submit profile
KMC Solutions
About the company
KMC Solutions jobs
Pateros, Metro Manila


Customer Service Representative (eCommerce Social Media Account | CSR Hiring!)
บริษัท เทเลไดเร็ค เทเลคอมเมิร์ซ (ประเทศไทย) จํากัด
MetroManila, Manila, PasigAgreement

Travel Customer Service Representative | Premium International Airline Account
บริษัท เทเลไดเร็ค เทเลคอมเมิร์ซ (ประเทศไทย) จํากัด
MetroManila, Manila, Pasig₱26,000 - 30,000 per month

Customer Service (For Pooling)
L98 Brokerage & Logistics, Inc.
MetroManila, Manila, ParañaqueAgreement

Join Our Team : Customer Service Representative - CDO Site
Work Avenue and Business Solutions Inc.
Cagayan, MisamisOriental, Cagayan de OroAgreement


Remote Sales Development Representative (E-Commerce & Enterprise Digital Solutions)
TSG Outsourcing
MetroManila, ManilaAgreement

Business Development Representative (Mechanical Engineering) - Work from Home
TSG Outsourcing
MetroManila, ManilaAgreement

Customer Care Coordinator (Order Management | Healthcare Account)
บริษัท เทเลไดเร็ค เทเลคอมเมิร์ซ (ประเทศไทย) จํากัด
MetroManila, Manila, PasigAgreement

Customer Service in Davao Site | HS/SHS Grads | Voice & Non-Voice Roles
Work Avenue and Business Solutions Inc.
DavaoAgreement
About the company
KMC Solutions jobs
Pateros, Metro Manila