Customer Service Representative travel accountVericom Inc.

Job Description:Location: Ortigas, Pasig City
Schedule: Must be amenable to work on a shifting scheduleQualifications:At least 6 months BPO experience or customer service experienceStrong English communication and interpersonal skills.Familiarity with Zendesk or similar CRM. Ticketing systems is an advantage.Strong problem solving and multi-tasking skills.Willing to work onsite in Ortigas, Pasig CityResponsibilities:Answer inbound customer calls and make outbound calls as needed.Handle customer reservation inquiries, assist with booking issues, and provide support related to hotel and supplier coordination.resolve customer issues via Zendesk and log interactions efficiently.Handle additional tasks as assigned by the clients team.Deliver consistent and high quality customer experiences.Job Description:Location: Ortigas, Pasig City
Schedule: Must be amenable to work on a shifting scheduleQualifications:At least 6 months BPO experience or customer service experienceStrong English communication and interpersonal skills.Familiarity with Zendesk or similar CRM. Ticketing systems is an advantage.Strong problem solving and multi-tasking skills.Willing to work onsite in Ortigas, Pasig CityResponsibilities:Answer inbound customer calls and make outbound calls as needed.Handle customer reservation inquiries, assist with booking issues, and provide support related to hotel and supplier coordination.resolve customer issues via Zendesk and log interactions efficiently.Handle additional tasks as assigned by the clients team.Deliver consistent and high quality customer experiences.Entry Level / Junior, Apprentice Customer Service Business Process Outsourcing 1 opening Bachelor's degree graduateAt the heart of our company lies a bold vision: to become the trusted, go-to provider of reliable and flexible business process outsourcing (BPO) services across Southeast Asia. We aim to be the leading partner for international businesses seeking to establish or expand their operations in the region-offering not just support, but true strategic collaboration.Our foundation is built on four key pillars: Trust, Efficiency, Quality, and Tailored Service. These values are not just words-they are deeply embedded in our culture and serve as guiding principles in everything we do. They inform our decisions, shape our processes, and define how we engage with both our clients and our team.Trust ensures transparency and accountability in our partnerships. Efficiency drives us to streamline operations and deliver measurable results. Quality is reflected in the standards we uphold in every project, while Tailored Service guarantees that every solution is crafted to fit each client's unique needs.Together, these pillars guide our journey and define our identity-not only as a service provider, but as a long-term partner invested in our clients' growth and success.
Kalibrr

Pasig City, Metro Manila
Permanent
Full-time