Customer Service Representative (csr)Zoom2u Technologies Pty Ltd

Job Description
Handle inbound and outbound customer service calls.
Provide professional and efficient customer support to customers and couriers.
Gather customer information as required.
Create ad-hoc reports.
Minimum Qualifications
Candidate must possess at least Bachelor's/College Degree in any field.
Required language(s): English
At least 1 Year(s) of working experience in the related field is required for this position.
Preferably 1-4 Yrs Experienced Employee specialized in Customer Service or equivalent.
Above average verbal and written English communication skills
Must have strong phone skills
Chat and email experience is not required but an advantage
Sales and upselling skilling is not required but an advantage
Creative problem-solving skills
Must have strong work ethics, solid character and values