Customer Service Representative - audio equipment accountNeksJob Philippines

As a Customer Care Specialist, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world's biggest and most sought-after brands.
Answering incoming calls from customers
Resolving customer inquiries/requests
Developing and maintaining accurate files
Ensuring customer requests are handled in an appropriate and timely manner
Utilizing various client-based tools and applications for customer management and servicing
Providing cutting-edge service in a friendly, confident and knowledgeable manner
Perks and Benefits:
Paid training
Competitive salary
Monthly performance incentives
Benefits after six (6) months
Vacation entitlement upon hire
Career pathing and advancement opportunities
· 18 years of age and above
· Have an experience of at least 1 year in the BPO industry; but candidates without BPO experience are also welcome to apply
· Good to excellent English communication skills​
· Computer literate and good web navigation skills​
· Willing to work shifting schedules including graveyard, weekend, and holiday shifts.​
Available to start ASAP​
Bossjob

Taguig City, Metro Manila
Permanent
Full-time