Customer Service Officer | onlineGINGERSNAPS (IL Coniglio Bianco Corporation)

Oversee all customer inquiries through the site, email, phone calls, texts, and live chat
Oversee all inquiries through social media channels; Instagram, Facebook, etc.
Excellent Problem-solving skills
Subject Matter Expert in all of the product to best help and recommend items to customers
Personal shop for customers
Create a seamless and great customer journey for all shoppers
Bachelor's Degree in Marketing, communication arts, and related fields.
Above-average Verbal and Written Communication skills.
With knowledge of how to navigate E-commerce platforms is an advantage.
Paid Holidays
Entry Level / Junior, Apprentice Sales and Marketing Retail Industry 1 opening Bachelor's degree graduate
GINGERSNAPS is the leading brand for children's wear apparel in the Philippines. From our modest beginnings in 1994 as a single corner in the department store, we have grown to 41 boutiques and 27 department store corners in prime establishment nationwideToday, we have boutiques and department store corners in Thailand, Indonesia, Singapore, Malaysia, UAE and Saudi Arabia. We also distribute our products to several countries on a wholesale capacity. The next few years will see us bring our concepts to different regions from which we have been receiving numerous inquiries.
Kalibrr

Pasig City, Metro Manila
Permanent
Full-time