Customer Service billing associateCurogram

WHO ARE WE?
Founded in 2016 and now with over 250 employees, Curogram is a leading provider of HIPAA compliant texting that helps optimize the front desk of medical offices.
Curogram started in aiding medical offices. Now, we are providing medical services, telemedicine, and convenient Covid testing.
On top of that, we are also paving way for the community gets better access to vaccines.
Duties and Responsibilities:
Mostly doing data entry and amendable to do voice tasks
Identify customers needs and provide solutions or alternatives
Referring unresolved customer grievances to supervisor
Handling volume Inbound and Outbound calls in a definite time frame
Qualifications:
Technically Proficient (Microsoft Excel/Google Sheet)
Good English Communication Skills
With at least 6 months - 1 year BPO experience
Experience in billing for Medical/Healthcare/Insurance is a plus
Perks:
Health Insurance after the 3rd month
Quarterly Bonus
Profit-sharing by the end of the year
Fixed weekends off
Free shuttle service
Transportation Allowance
Free Meals and Snacks
Free Parking space