We are a company specialized in brand protection and optimization on social media. As social media lives 24/7 we have team members in several different countries and schedules are organized so that we offer our services 24/7. We are a growth company offering a lot of opportunities and valuable learning experience for someone who is highly interested in social media, marketing and customer experience.
Responsibilities:
Process and answer customer inquiries
Maintain customer records by updating account information
Problem-solving customer issues
Choose and implement the best solution to fix the problem
Follow up to ensure resolution
Provide the best customer experience
Requirements
If you're interested in this role, you'll need these skills or experiences:
Bachelor's degree
Excellent English skills (both written and spoken)
Great attention to detail and high work moral
Excellent multitasking skills
Flexible schedule: we provide 24/7 support for the customer
Ability to work independently in a team environment (this is a remote position)
Previous customer service experience is considered an advantage
Benefits
Competitive compensation
Great opportunities to learn and build your career
Work with some of the world's coolest and most innovative brands
This is a seasonal job for two to three months. For interested applicants, please send your resume in English.
Workable
Other Info
Temporary
Full-time
Submit profile
BrandBastion
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