ESSENTIAL DUTIES AND RESPONSIBILITIES:
Gathers the appropriate Authorization and Authentication documentation for all validated users of the Confirmation.com application.
Follows documented procedures and utilize the internet, phone, email, and other subscription based services to verify user information such as: physical address, appropriate licenses, employment status, etc.
Prepares the final submission of verification evidence and submits to the supervisor.
Follows-up with users and/or internal stakeholders.
Performs revalidation procedures in line with SOC Audit.
Perform account and user maintenance and modifications as directed
Performs support tasks associated with daily operations such as filing and copying.
All other duties as assigned.
EDUCATION AND EXPERIENCE:
Requires 1-2 years of work-related experience.
Proficient with Microsoft Word, Excel, Outlook and Internet.
Comfortable with computer technology and learning new applications.
Solid communication skills with ability to effectively respond to questions.
Prior call center or customer service experience a plus.
Bachelor's degree required.
Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we've been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world's most global news services - Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.
We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
Accessibility
As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.
More information about Thomson Reuters can be found on .
Thomson Reuters
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