Customer care representativeSunlife Financial

Job Description:
If you or a friend are interested in an opportunity to work remotely as a Customer Service Representative (without outbound sales) for an international and diverse atmosphere, send me a PM. This is a full time position for a world-renowned company for its heath care account. Requirements:
Provide outstanding customer service and support by resolving telephone inquiries from customers.
Enhance customer relationships and contribute to building customer loyalty through the delivery of accurate and timely information.
Responsible for navigating computer systems to track calls, gathering information, and effectively resolving the issues or queries which caused the customer to contact the CCC. Requirements:
Must be a College Graduate (4-year or 5-year course only) • At least 1 year (solid) of work experience in the BPO industry is required for this position
Excellent English communication skills
Willing to work in graveyard shifts/ shifting schedules