cebu | customer care specialist | consumer Electronics accountบริษัท เทเลไดเร็ค เทเลคอมเมิร์ซ (ประเทศไทย) จํากัด

Job Highlights
30% performance incentives*
HMO & Life Insurance from Day 1
Performance-based Merit Increases and Milestone Rewards for employees expanding their tenure
Employee Assistance Programs and Counselling & Consultations, along with Bereavement leaves and Assistance to help support our employees
Plus many more!
Enjoy instant rewards of up to P2,000 in eGCs when you apply onsite at 10F HM Tower, IT Park, Cebu every Mon-Fri from 10:00 AM to 6:00 PM!*
 
Here's how:
1. Hit "Apply Now" to reserve your slot.
2. Show up with at least one (1) valid government-issued photo ID and a soft copy saved on your phone for verification purposes.
3. Declare "MYNIMO" as your application source.
 
*Terms and conditions apply.
 
#BeMore
 
Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.
Work with the world's most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!
 
Top reasons to work with TDCX
Attractive remuneration, great perks, and performance incentives
Comprehensive medical, insurance, or social security coverage
World-class workspaces
Engaging activities and recognition programs
Strong learning and development plans for your career growth
Positive culture for you to #BeMore at work
Easy to locate area with direct access to public transport
Flexible working arrangements
Be coached and mentored by experts in your field
Join a global company, winner of hundreds of industry awards
What is your mission?
Adhere to procedures and work flows for managing interactions, both voice (inbound, outbound, consultation, escalation, etc.) and non-voice (email, reporting, information processing, etc.)
Present, promote and sell products/services using solid arguments to existing and prospective customers
Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
Coordinate sales effort with team members and other departments
Achieve agreed upon sales targets and outcomes within schedule
Establish, develop, and maintain positive business and customer relationships
Perform other job-related duties as assigned
Who are we looking for?
At least 2 years of college undergraduate (with or without back subjects) or a completed associate's/diploma degree
Must have at least 1 year of customer service experience in a BPO setting.
Good understanding of consumer electronics products
Strong verbal and written English communication skills
Amenable to work on rotating shifts
With access to a quiet and secured room and at least a 30 MBPS internet subscription
Can temporarily work from home and onsite in Cebu IT Park, Cebu City
About TDCX
 
Singapore-based TDCX is a global business process outsourcing (BPO) leader, offering advanced customer experience (CX) solutions, sales and digital marketing services, and content moderation. It caters to industries such as digital advertising, social media, e-commerce, fintech, gaming, healthtech, media, technology, and travel & hospitality.
 
TDCX's smart, scalable approach-driven by innovation and operational precision-positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 39 locations worldwide, TDCX delivers robust coverage across Asia, Europe, and the U.S.
 
Visit www.tdcx.com for more info.