associate director - order to cash OperationsHRTX

Job Title: Associate Director Order to Cash Operations
Location: Metro Manila
Work Setup: Full OnsiteRole OverviewLead a regional team handling end-to-end order-to-cash processes, including collections, disputes, customer agreements, and master data. Focus on operational excellence, process improvement, and delivering high-quality service.Key Responsibilities
Lead, coach, and develop the team, driving accountability and performance.
Implement and optimize standard processes within Shared Services and BPO operations.
Monitor performance using KPIs and ensure smooth day-to-day operations.
Manage change initiatives and process improvements.
Ensure compliance with internal controls, policies, and regulations.
Build strong relationships with internal and external stakeholders.
Experience & Qualifications
8+ years in Finance, Accounting, or Shared Services (multinational experience preferred).
57 years managing teams, including managers.
Bachelors degree in Business, Finance, Accounting, Economics, or related field.
ERP experience required (SAP preferred).
Proficient in Microsoft Office.
LEAN Six Sigma certification is a plus.
HRTx

Taguig City, Metro Manila
Permanent
Full-time