Provide accurate and efficient processing of reservations or support work relating to mileage redemption, issuing of tickets, and effecting changes to schedules
Maintain member accounts whenever there are changes in their profiles
Send program-related collaterals and forms
Advise on latest promotions and mechanics
Manage feedback/ complaints and liaise with backend support to resolve members' issues
Involve in ad-hoc projects
Meet daily KPI requirement
Qualifications
Completed at least 2 years in college
At least 1 year of BPO work experience in an international airline account or booking/reservations/ticketing for Unite Airlines.
Strong analytical skills to identify cause of problems & recommend solutions
Strong verbal and written English communication skills
Amenable to work in rotating shifts
Maintain member accounts whenever there are changes in their profiles
Send program-related collaterals and forms
Advise on latest promotions and mechanics
Manage feedback/ complaints and liaise with backend support to resolve members' issues
Involve in ad-hoc projects
Meet daily KPI requirement
Qualifications
Completed at least 2 years in college
At least 1 year of BPO work experience in an international airline account or booking/reservations/ticketing for Unite Airlines.
Strong analytical skills to identify cause of problems & recommend solutions
Strong verbal and written English communication skills
Amenable to work in rotating shifts
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eTeam Workforce Private Corporation
About the company
eTeam Workforce Private Corporation jobs
Mandaluyong City, Metro Manila
Position airline Customer Service agents recruited by the company eTeam Workforce Private Corporation at MetroManila, Manila, Joboko automatically collects the salary of , finds more jobs on Airline Customer Service Agents or eTeam Workforce Private Corporation company in the links above
About the company
eTeam Workforce Private Corporation jobs
Mandaluyong City, Metro Manila