sr manager Talent Acquisition service delivery - taguig city, ncrUnitedHealth Group

Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)
Primary Responsibilities:
Manage Service Delivery team including setting performance objectives, monitoring service level execution, and maintaining cost effective delivery of service
Manages Service Delivery functions: Account Payable & Vendor Management, Offer Management (pre-employment & background verification) and Testing Administration
Work on a daily basis to manage workload, in a dynamic environment to maximize productivity and efficiencies
Conduct 1:1 meetings regularly with direct reports utilizing the prescribed meeting outline plan which includes standard audit tools in order to ensure the most effective and efficient delivery and use of time as well as coaching, motivating and directing
Conduct team meetings weekly with direct reports utilizing the meeting framework as outlined by Director. Assess team members and build development plans utilizing for team members in order to foster growth in each role. Encourages recruiters to be an active participant in their own development. Provide guidance to team members on their career development plans UHG tools and philosophies
Maintains Leader Point of View and acts as SME and project team participant and/or project manager on assigned RS projects
Promote employee engagement through weekly team meetings and communications. Assist team members in understanding the strategies behind RS initiatives. Work with Director to determine and execute actions to improve engagement as measured by Vital Signs
Accountable for providing training, advice and counsel to recruiters and line leadership to team on day-to-day issues relating to the execution of their respective recruiting workload and needs
On a monthly basis, debrief Director on adherence to process and policies
Is able to clearly articulate the Employee Value Proposition at all times when communicating with candidates and Hiring Managers. Ensures team members are consistently messaging the EVP (Employee Value Proposition) during the recruitment process and in broader interactions with stakeholders. Provides useful examples of how EVPs can be linked to daily conversations with HMs and candidates. Link EVPs to topics discussed in team meetings
Ensures that pre-employment checks such as medical exam and background checks are fulfilled as part of the recruitment process
Builds relationship with vendors and manages payment processing
Coordinates with HR Operations, Human Capital, and Employee Relations on transactions related to onboarding of new hires and background check validation
Acts as the main point of contact to the Taleo Management Systems Team
Manages test assessment hub
Builds relationship to Recruitment Managers and ensure that Delivery Services team is aligned with the hiring requirements, activities, and processes specific to their line of business
Manages candidate experience activities and keep warm initiatives. Provide process improvements / new techniques in ensuring candidates are satisfied with the recruitment process
Responsible for the process / technology process adoption reinforced through team coaching and regular audits of process and technology compliance. Use weekly reports to spot audit core adoption and compliance
Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
BS / BA degree in Business, Human Resources, or related field
5+ years of operational support
Intermediate proficiency with Microsoft Office Suite (Word, Excel, Powerpoint)
Excellent written, verbal, and interpersonal communication skills
Expert level proficiency with making cold calls and profiling skill sets and motivations of prospective candidates
Ability to work independently and manage multiple tasks
Preferred Qualifications:
Supervisory / managerial experience
Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work.(sm)
Diversity creates a healthier atmosphere: Optum is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
Optum is a drug-free workplace. © 2021 Optum Global Solutions (Philippines) Inc. All rights reserved.
Job Keywords: Sr Manager Talent Acquisition Service Delivery, Talent Acquisition Service Delivery, Operational Support, Taguig City, NCR
UnitedHealth Group

Taguig City, Metro Manila
Permanent
Full-time