sr. Customer Service associateGiraffeBuilder

Job Descriptions
Bring your call center skills to an up and coming digital technology company in Los Angeles, California!
We're looking for talents to help grow our call center divisions and manage the customer support tasks and calls from our customers.
ZenDesk ticket system experience preferred.
Do you have what it takes to work in a high-rise in Ortigas with unlimited coffee and a creative BPO office? Our Manilla office has a lot to offer with employee culture and team building. Be apart of something new and innovative today!
Maintain a positive, empathetic and professional attitude toward customers at all times
Respond promptly to customer inquiries, acknowledge and resolve customer complaints
Keep records of customer interactions, transactions, comments and complaints
Deliver exceptional service to our customers by going out of their way to please them
Maintain a courteous and professional conversation
Ensure accurate reporting and data input in the CRM system
Other appropriate tasks and responsibilities as requested by Management
Job Qualifications
Schedule:
Night shift
Work Remotely:
No
JOIN OUR TEAM in Ortigas Pasig Today! The hours for this role are 11 pm to 7 8m PHT Monday-Friday.
Competitive salary with benefits and performance incentives
Night Differential Allowance
Paid Sick and Vacation Leave
Accessible location
Career growth opportunity
Weekends Off