sr. customer insights analyst - panel ResearchRELX

Job Summary:
The Customer Research Analyst III will be responsible in managing and executing market research initiatives for GTech and other RX business units globally focusing on attendee experience, customer preferences and attitudes, industry trends, etc. This position is expected to provide guidance on quantitative and qualitative research, script survey projects, design research methodologies and reports, analyze raw data results and manage end-to-end research projects.
Accountabilities:
Conduct primary research via surveys, focus groups, interviews, and other relevant methods to support strategic initiatives.
Develop, design and implement survey instruments.
Design systematic sampling structure and select research participants.
Develop, recommend and implement market research plans incorporating both quantitative and qualitative research methods.
Communicate research findings to key stakeholders via reports, presentations, dashboards, pulses and other relevant mechanisms.
Provide quality assurance and quality control oversight to research processes.
Build strong relationships with key stakeholders globally ensuring BU needs and requests are met.
Follow a strict code of ethics and protect any confidential information at all times.
Execute other special research projects as required. Ad-hoc projects might include briefing external research agencies, supporting the Business Units with research on acquisition targets, or working with the digital team on benchmarking projects.
LexisNexis, a division of RELX Group, is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. If a qualified individual with a disability or disabled veteran needs a reasonable accommodation to use or access our online system, that individual should please contact [Protected Info] or if you are based in the US you may also contact us on 1.855.833.5120.
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RELX

Manila City, Metro Manila
Permanent
Full-time