sr. community Marketing & engagement specialistSophos

Sophos is a worldwide leader in next-generation cybersecurity, protecting more than 500,000 organizations and millions of consumers in more than 150 countries from today's most advanced cyberthreats. Powered by threat intelligence, AI and machine learning from SophosLabs and SophosAI, Sophos delivers a broad portfolio of advanced products and services to secure users, networks and endpoints against ransomware, malware, exploits, phishing and the wide range of other cyberattacks. Sophos provides a single integrated cloud-based management console, Sophos Central - the centerpiece of an adaptive cybersecurity ecosystem that features a centralized data lake that leverages a rich set of open APIs available to customers, partners, developers, and other cybersecurity vendors. Sophos sells its products and services through reseller partners and managed service providers (MSPs) worldwide. Sophos has major hubs around the globe. More information is available at
Role Summary
Sophos is looking for creative, talented, and passionate candidates for the Senior Community Marketing & Engagement role to join our global Sophos Community Team. The ideal candidate will be a self-starter and have a marketing, communications, or journalism background and a solid understanding of online Community engagement, digital marketing, SEO/SEM, social media tools and applications, digital collateral and online advertising.
As a Senior Community Marketing & Engagement Specialist, you will have the opportunity to manage and design internal and external campaigns and promotions, author blog posts, and produce videos & webinars all for the purpose of developing brand awareness for our online Sophos Community platform and Sophos Support resources. You will be representing the Global Sophos Community team as an internal and external brand ambassador to help convey our company & team values through our online social platforms to drive consistent brand personality and tone across all social properties.
What You Will Do
Maintaining and developing our internal and external social channels (Sophos Community online forums, Sophos Techvids video hub, @SophosSupport on Twitter, Sophos Support on YouTube, and /r/Sophos on Reddit)
Being responsible for reporting social media monthly metrics
Monitoring social media channels for comments to engage and escalating as appropriate
Developing and planning internal and external marketing campaigns and promotions to develop brand awareness and generate engagement
Collaborating with the corporate Sophos Marketing team on content scheduling and cross-promotion
Organizing and hosting public webinars that feature panellists from various internal Sophos teams
Collaborating with the Community team to ensure SEO best practices are implemented on newly produced Support videos and content
Recommending changes to website content, linking and other factors to improve customer experience and ensure brand consistency
Driving new ways of creating content and engaging with users across existing and new social platforms
Acting as a Sophos Ambassador online to help convey the company's values and personality
What You Will Bring
Essential
5+ years of experience in content marketing, social media, and or Community management
Ability to take content from idea to production
Understanding of social etiquette, knowledge of popular social media channels/forums and their differences, especially for application to business use
Strong grammar, writing, and editorial skills
Organized self-starter that is accountable and responsible for their work
Highly detail oriented
Positive attitude with exceptional interpersonal skills
Excellent planning, communication, time-management and follow-through skills
Ability to manage multiple projects and tasks
Desirable
Experience working with a software or technology B2B company
Previous experience organizing and hosting webinars
Understanding of image editing (Canva, Photoshop, etc.)
Video recording and editing experience
What's Great About Sophos?
Our people are what makes Sophos special - we demonstrate shared vision, talent, innovation, and creativity, all of which are accompanied by a great sense of fun and team spirit.
Employee-led diversity and inclusion groups that build community within Sophos and provide internal education and advocacy (eg. Sophos Women in Tech group to improve gender parity, encourage gender-balanced leadership, and support career progression at Sophos)
Sophos Environment Network and employee challenges to contribute to sustainability and reduce our environmental footprint
Annual commitment to charity and fundraising across our global sites and volunteer days for employees to give back to local communities
Global trivia competitions to keep our minds sharp
Global Mental Health days off work for all Sophos to help employees relax and recharge
Monthly employee wellbeing webinars and training to support employee health and wellbeing
Employee rewards and thanks, such as our free annual subscription to Calm
Our Commitment To You
We're proud of the diverse and inclusive environment we have at Sophos, and we're committed to ensuring equality of opportunity. We believe that diversity, combined with excellence, builds a better Sophos, so we encourage applicants that can contribute to the diversity of our team. All applicants will be treated in a fair and equal manner and in accordance with the law regardless of gender, sex, gender reassignment, marital status, race, religion or belief, color, age, military veteran status, disability, pregnancy, maternity or sexual orientation. We want to give you every opportunity to show us your best self, so if there are any adjustments we could make to the recruitment and selection process to support you, please let us know.
Data Protection
If you choose to explore an opportunity, and subsequently share your CV or other personal details with Sophos, these details will be held by Sophos for 12 months in accordance with our and used by our recruitment team to contact you regarding this or other relevant opportunities at Sophos. If you would like Sophos to delete or update your details at any time, please follow the steps set out in the describing your individual rights. If you have any questions about Sophos' data protection practices, please contact [Protected Info].
Sophos

Makati City, Metro Manila
Permanent
Full-time