Service officerSecurity Bank
Workplace: MetroManila, Manila, Pasig
Salary: Agreement
Work form: Full time
Posting Date: 24/10/2023
Deadline: 28/09/2022
About Security Bank
We are the Philippines' largest independent bank, having won countless awards over the years including the most prestigious industry award in both 2015 and 2016-the Bank of the Year - Philippines by The Banker.
We're changing how people bank. From the moment customers enter our branches to their experience online, we make them feel valued and empowered.
Now, with more than 300 branches spanning the country, BetterBanking has become the gold standard in improving the banking lives of millions of Filipinos. But we're far from done.
In our constant pursuit of excellence and improvement, we create teams that support our business and each other.
The Role
As a Service Officer, you will assist the Relationship Manager (RM) in overall account management of its day-to-day transactions such as loan availment, interest payments, and loan documentation, through coordination with Operating Units of the Bank (Credit, Trust, Treasury, International Banking Services Division, Operations & Branch Banking) to achieve efficient and timely implementation of loan facilities. You will help in assessing account handling and early detection of problematic accounts.
How you'll contribute
Provides timely and relevant information and issues to clients through effective communication to immediately address concerns that may affect the availability of their loan facilities
Helps in assessing and evaluating accounts through monitoring payments and handling of clients to detect and identify possible problematic accounts
Prepares and manages accounts with a credit line of P20.00MM and below through preparing short credit proposals and availment sheets to meet customer needs while developing and maintaining productive relationships
Prepares availment and instruction sheets based on the Bank's format to ensure all accounts are in the current status
Monitors documentary deficiencies of all accounts using the CDC monitoring tool in E-Source to ensure all lines are updated and are always available to clients
Updates the RMs regarding the status of accounts through effective communication to ensure overall proper account management
Organizes all loan documents through the proper filing of credit folders to ensure completeness of loan documentation
What we're looking for
Knowledge/familiarization with business and loan documents
Effective negotiation and monitoring skills
Able to communicate effectively with clients and other department units
Ability to anticipate issues and plan strategies on account management
#LI-KC1
#LI-Hybrid
Security Bank
We are the Philippines' largest independent bank, having won countless awards over the years including the most prestigious industry award in both 2015 and 2016-the Bank of the Year - Philippines by The Banker.
We're changing how people bank. From the moment customers enter our branches to their experience online, we make them feel valued and empowered.
Now, with more than 300 branches spanning the country, BetterBanking has become the gold standard in improving the banking lives of millions of Filipinos. But we're far from done.
In our constant pursuit of excellence and improvement, we create teams that support our business and each other.
The Role
As a Service Officer, you will assist the Relationship Manager (RM) in overall account management of its day-to-day transactions such as loan availment, interest payments, and loan documentation, through coordination with Operating Units of the Bank (Credit, Trust, Treasury, International Banking Services Division, Operations & Branch Banking) to achieve efficient and timely implementation of loan facilities. You will help in assessing account handling and early detection of problematic accounts.
How you'll contribute
Provides timely and relevant information and issues to clients through effective communication to immediately address concerns that may affect the availability of their loan facilities
Helps in assessing and evaluating accounts through monitoring payments and handling of clients to detect and identify possible problematic accounts
Prepares and manages accounts with a credit line of P20.00MM and below through preparing short credit proposals and availment sheets to meet customer needs while developing and maintaining productive relationships
Prepares availment and instruction sheets based on the Bank's format to ensure all accounts are in the current status
Monitors documentary deficiencies of all accounts using the CDC monitoring tool in E-Source to ensure all lines are updated and are always available to clients
Updates the RMs regarding the status of accounts through effective communication to ensure overall proper account management
Organizes all loan documents through the proper filing of credit folders to ensure completeness of loan documentation
What we're looking for
Knowledge/familiarization with business and loan documents
Effective negotiation and monitoring skills
Able to communicate effectively with clients and other department units
Ability to anticipate issues and plan strategies on account management
#LI-KC1
#LI-Hybrid
Security Bank
Other Info
Pasig City, Metro Manila
Permanent
Full-time
Permanent
Full-time
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