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salesforce Customer Service Representative (voice)Infolink Placement and Computer Services Corp

Workplace: MetroManila, Manila
Salary: Agreement
Work form: Full time
Posting Date: 30/04/2024
Deadline: 19/12/2020

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Job Customer Service Representative
Scope: The scope entails, calling on a select set of customers to inform on a new release of software (the release details are dependent on the type of product license) and ensuring that they upgrade to the latest release.
Prior to making calls to the customers, this team will be doing a data scraping/clean up exercise on the customer data to ensure they have the right contacts - for the first two weeks.
Voice support, L2 resources are requested.
Profile/skill level required: Customer service skills sets. Prior Salesforce user or platform product experience (e.g. Google play) is a plus.
*Candidate must possess at least a Bachelor's/College Degree
*3 years and above experience and/or knowledge in Salesforce.com
The client has indicated they have well defined training and voice scripts for step by step instructions ready.
Location: Manila

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Infolink Placement and Computer Services Corp


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