non-voice account in concentrix taguig | Customer Service RepresentativeConcentrix

🌟 We're Hiring: Customer Service Representative! 🌟We are seeking a dedicated and detail-oriented Customer Service Representative to join our Non-Voice Account team at Concentrix Taguig. The ideal candidate will excel in written communication, problem-solving, and providing exceptional customer support through digital channels including email, chat, and other non-voice platforms.📍 Location: Taguig, Philippines
⏰ Work Mode: Work From Office
💼 Role: Customer Service Representative - Non-Voice AccountWhat You'll Do:
💬 Handle customer inquiries via email, chat, and other digital platforms
🔍 Research and resolve customer issues efficiently and accurately
📝 Document customer interactions and maintain detailed records
⚡ Meet response time and quality standards consistently
🤝 Collaborate with team members to ensure seamless customer experience
📊 Follow established procedures and escalation protocolsWhat We're Looking For:
✅ Excellent written communication and typing skills
✅ Strong attention to detail and accuracy
✅ Customer service experience preferred
✅ Ability to multitask and work in a fast-paced environment
✅ Basic computer proficiency and technical aptitude
✅ Problem-solving mindset and patienceReady to make an impact? 🚀 Apply now and let's grow together!
Concentrix

Taguig City, Metro Manila
Permanent
Full-time