m365 customer service / m365 TECHNICAL SUPPORTWorkabroad CA

Job Description
Carry out all other related tasks per the job's evolution and departmental needs.
Analyze and resolve technical issues related to our Microsoft products and services, notably Office 365;
Lead customers through service configurations;
Provide a very high customer service level;
Deliver and follow up on problem resolutions and customer satisfaction;
Proactively and comprehensively document customer issues in ticketing systems;
Qualifications:
A minimum of 2 year(s) of working experience is required.
Candidates must be a Vocational Diploma / Short Course Certificate holder in Engineering(Computer/Telecommunication) or similar fields.
Principal / Employer
Dotemtex International
Principal / Employer Address
370, chemin Chambly, suite 300, Longueuil (Québec) J4H 3Z6
POEA Registration / Accreditation No.
10376438
Placement Fee
This job has no placement fee.