Healthcare customer support internKatalyst.ph

Katalyst.ph is a growing company and has ventured into the healthcare and medical sector with established businesses and new, dynamic startups alongside. We are looking for young, driven and self-motivated nursing and medical students who will help us provide healthcare customer support to our clients. The successful candidates will be able to learn real-world work experience thereby preparing them for a promising nursing and healthcare management career in the future.
Since our startups and partner offices deploy customer support-type teams in a variety of scenarios, the intern's role will vary depending on the needs and requirements.
Learn the basics and fundamentals of the American Healthcare (AHC) industry including:
What "payers" are? How do they fit into the overall AHC space?
How does concierge medicine fit into the evolving private medical practice segment of AHC?
How does AHC differ from the healthcare industry in the Philippines?
What roles does the American Medical Association (AMA) play in AHC? How is that different from the medical academies and societies in the Philippines?
How do the two major code sets used in AHC (ICD10 and CPT) affect the way medical providers get paid?
The intern should provide customer support service by:
Helping resolve issues that clients might have with the service that they've received.
Taking detailed notes and keeping records of all healthcare customer support scenarios.
Performing other tasks as required by supervisor and management.
Must be a current BS Nursing (or any medical-related course) student from any reputed universities and colleges.
Absolutely tech-savvy and proficient as the job requires you to use various proprietary software and platforms.
School requirements: Memorandum of Agreement (MOA) from the academic institution, registration form, and School ID.
Excellent communicator and good people skills since you will deal with a lot of people from different backgrounds. Of course, English proficiency needs to be excellent.
Must be a dynamic multi-tasker to perform various tasks in ever-changing needs and priorities.
Fast-learner, quick on their feet, and willing to be trained.
Accurate and precise data management, entry, and encoding skills needed.
Willing to work and relocate to Makati City.
Internship / OJT Customer Service Information Technology / IT 300 openings Bachelor's degree graduate
Katalyst.ph represents a network of family offices as a marketing and engagement front-end in the Philippines. These family offices are venture builders who build Filipino startups that are changing the world. Comprised of a team of dedicated professionals, Katalyst evaluates startup opportunities based on their impact to the local community. Katalyst.ph's role is to build strategic partnership and investment opportunities for these startups to thrive. Though Katalyst.ph receives prospective business partners and associates abroad, the firm's focus is on serving the Filipino market first, with the goal of driving progress for the greater Philippines. Learn more about us at http://www.katalyst.ph/
Kalibrr