delivery service Team LeadMind You Mental Health Systems Inc.

Company Description
Mind You is a mental health technology company that provides businesses with access to preventative therapy sessions with licensed psychologists or counsellors. Mind You allows employees of subscribed companies to book psychological consultations in a convenient and confidential manner. Mind You is not a crisis service nor suicide prevention hotline. Mind You is an online mental health service that provides assessment and preventive therapies. Moreover, it is a Tech company that focuses on the people that it serves. That means Mind You's technology is the best in the industry, making Preventative Therapy Sessions as easy to access as Grab or FoodPanda. The team is built up by the best at their chosen skill. The leaders serve to make their staffs work more effectively and efficiently to get the best out of each individual. Generally, Mind You is a mental health service that focuses on the provision of professional mental health preventive programs offered via video conference, phone call or chat.
Mind You was established with the goal of creating happier, healthier and more productive workforces. The eMental Health platform was conceptualised in January 2020 because of the growing need for easier access to preventative mental health care. The development was then fast-tracked and launched due to the demand created by the global pandemic. Hereby, virtual mental healthcare will fulfill the unmet need for clients traditionally underserved by other mental health practitioners. There are some scientific sources stating that online mental healthcare has been shown to be effective for clients who may have difficulty reaching person-to-person appointments with Psychologists during normal business hours, while decreasing the number of missed appointments for in-person therapy.
Job Description
Primary Purpose of the Position
The Account Manager is responsible for managing the overall customer experience processes and strategies including events management for the clients. S/he is also responsible for managing the assigned accounts ensuring that provided services are world-class and exceeds the clients' expectations.
Essential Duties and Responsibilities
Manages the client meetings as deemed necessary, and ensures that the client's expectations are duly recorded;
Monitors the progress of client acquisition projects, discusses concerns, and acts swiftly on an agreed strategy aimed at immediate conversion to sales;
Establishes and updates the potential of both current and prospective clients and submits data for analysis, assessment, and decision inputs to aid the establishment of realistic sales projection;
Prepares contingency and catch-up plans in situations assessed to be leading to non-attainment of sales goals and ensures project movement according to defined timelines;
Attends the sales alignment meetings and other meetings called by management;
Analyses all sales data and information on the dashboards and posts updates of the projects on the same;
Monitors reconciliation of accounts receivables and other documentation concerns;
Manages difficult situations, especially when faced with delays or other job-related issues; and
Performs other function-related tasks as may be assigned from time to time.
Qualifications
Qualifications Required
Graduate of any bachelor's degree course, preferably Business Administration or relevant field
With an entrepreneurial mindset with outstanding organizational and leadership skills, and with experience in developing profitable strategies and implementing the vision
With strong analytical abilities, problem-solving and decision-making skills
Goal-oriented and organised team player
Excellent communication and public speaking skills
Additional Information
All your information will be kept confidential according to EEO guidelines.
SmartRecruiters

Taguig City, Metro Manila
Permanent
Full-time