Customer success officerDysrup IT Solutions

Job Description
Responsible for driving adoption and long-term value realization for our customers by helping maximize desired outcomes
The team partners cross-functionally with every part of the company (Product, Engineering, Marketing, Sales, etc.)
To advocate for our customers and ensure a high-quality experience through their lifecycle as a customer.
Minimum Qualifications
Exposure to database, cloud and infrastructure technology (Complex high-tech products)
A technical aptitude. Our customers and products are inherently technical.
Proven experience working in a Customer Success, Account
Management, Consulting or similar customer-focused role
Experience with large-scale, technologically sophisticated customers in a fast paced environment
Strong customer orientation and sense of empathy
A passion for maximizing customer outcomes and satisfaction
Strong follow through, organizational and time management skills - you understand what it means to be responsible for a customer portfolio and how to prioritize
A passion for collaboration. You'll be working cross functionally on aregular basis and will help to build the CS brand.