Customer success managerKMC Solutions
Proactively responding to high volume of inbound customer requests to help better utilize their account and subscription
Discussing project progress, overcoming roadblocks, and product adoption on 2-4 scheduled customer call
Leveraging Gain sight technology to set follow up tasks and manage next steps
Meeting internally to act as 'voice of the customer' with our Product, Support, Marketing, or Management teams on how we can increase value and resolve concerns
Job Qualifications
1+ years of customer success experience (required)
SFDC Salesforce and Gainsight knowledge are a plus
Compensation and HR industry knowledge are a plus
Positive, strategic, and analytical mindset is necessary
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KMC Solutions
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KMC Solutions jobs
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