customer success AssociateConnectOS

Guide decisions for home buyers (Inbound)
Reach out to home buyers who've requested information (Outbound)
Help people through their home buying process
Recommend vendors to help with the home buying & home owning process
Build long-term relationships with influential customers
Use customer feedback to constantly optimize internal processes
Improve operations by giving & receiving trainings
Use a CRM software to track your leads
Report directly to the CEO
Requirements
2+ years experience in handling inbound and outbound calls with customers
Experience with a CRM software
Experience with any startup-type environment
Exceptional listener
Exceptional communication skills
Ability to ask prying questions and diffuse tense situations
Strong time management through self-accountability
Rapid decision-making
Adapt to a fast-paced environment
Benefits
Day 1 HMO
Equipment provided
100% Virtual Recruitment Process
Temporary work from home
Work-life balance
Paid Government Mandated Benefits (SSS, PHIC, Pag-IBIG)
ConnectOS

Mandaluyong City, Metro Manila
Temporary
Full-time