CUSTOMER SERVICETPG Telecom

**We are offering temporary work from home during Community Quarantine for successful applicants with
laptop/desktop computer and a stable internet connection >10Mbps speeds.**
We want YOU!!!
TPG Telecom is the in-house, day shift BPO company you've been looking for. We're an award-winning company and
Australia's #2 telecommunications company. We offer guaranteed day shift schedule in our in-house, stable company.
What we can offer you:
DAYSHIFT! Enjoy work/life balance with no graveyard shift.
Competitive salary package of up to PHP 23,000 including allowances + healthcare + incentives
Ortigas location close to Robinsons Galleria, Mega Mall, EDSA and Shaw Blvd
Two consecutive rest days guaranteed
Career growth and promotion opportunities within our strong and expanding company
Secure employment - in-house BPO in Manila for 14 years, no payroll delays, no account pull-outs
Fantastic and friendly team culture where we value our people and celebrate our successes
Job Responsibilities:
Support our Australian residential internet, mobile phone or home phone customers with billing and account queries
Resolve customer issues by telephone
Provide excellent customer service
Job Requirements:
Bachelor's/College Degree holder with 6 months BPO Experience.
2 year Associate/Vocational course with 12 months BPO Experience.
Excellent customer service attitude
Excellent verbal and written English communication skills
Friendly, positive manner and great at establishing rapport with customers
Experience with billing, credit card payments or financial matters is desired
Experience with a telecommunications or mobile account is an advantage