Customer Service representrativeGlobal Quest Consulting Group
Workplace: MetroManila, Quezon, Manila
Salary: Agreement
Work form: Full time
Posting Date: 07/11/2025
Deadline: 07/07/2021
Location: Makati
Schedule: Monday - Friday shifting schedule
Qualification:
- Must be a graduate of medical course or any related to it
- With at least 6 months to 1 year experience as customer service
- With good communication skills
- Can start ASAP
Job Description:
- Promptly attends to calls made thru our Hotline by our Medical - - Providers and Client and/or members.
- Give accurate information to inquiries made
- Accurately approves hospitalization, OPD, Consultations, laboratory, diagnostics and surgical procedures as recommended by our Provider Specialist.
- Acknowledges request for confinements from our Hospital Providers and approve or disapprove accordingly
- Monitors approved confinements until member is discharged.
- Facilitate discharge from hospitals of our clients/members and correctly computes for approved charges
- In the absence of a Liaison Officer, issues accurate and correctly filled up LOA to Hospitals on behalf of EastWest Healthcare
- Coordinates with Providers on other matters related to confinements.
- Appropriately skilled to extract the correct medical information of approved or disapproved medical availments and accurately records them
- Accurately records all Hotline Transactions
- Perform other related clerical activities
- Perform other related tasks on the instructions of the VP-Medical - Director and the AVP-Medical Management
- Acts as support to the Liaison Officers assigned to Provider Hospitals
- Perform other tasks maybe assigned time to time
Schedule: Monday - Friday shifting schedule
Qualification:
- Must be a graduate of medical course or any related to it
- With at least 6 months to 1 year experience as customer service
- With good communication skills
- Can start ASAP
Job Description:
- Promptly attends to calls made thru our Hotline by our Medical - - Providers and Client and/or members.
- Give accurate information to inquiries made
- Accurately approves hospitalization, OPD, Consultations, laboratory, diagnostics and surgical procedures as recommended by our Provider Specialist.
- Acknowledges request for confinements from our Hospital Providers and approve or disapprove accordingly
- Monitors approved confinements until member is discharged.
- Facilitate discharge from hospitals of our clients/members and correctly computes for approved charges
- In the absence of a Liaison Officer, issues accurate and correctly filled up LOA to Hospitals on behalf of EastWest Healthcare
- Coordinates with Providers on other matters related to confinements.
- Appropriately skilled to extract the correct medical information of approved or disapproved medical availments and accurately records them
- Accurately records all Hotline Transactions
- Perform other related clerical activities
- Perform other related tasks on the instructions of the VP-Medical - Director and the AVP-Medical Management
- Acts as support to the Liaison Officers assigned to Provider Hospitals
- Perform other tasks maybe assigned time to time
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Global Quest Consulting Group
About the company
Global Quest Consulting Group jobs
Quezon City, Metro Manila
Position Customer Service representrative recruited by the company Global Quest Consulting Group at MetroManila, Quezon, Quezon, Manila, Joboko automatically collects the salary of , finds more jobs on Customer Service Representrative or Global Quest Consulting Group company in the links above