Customer Service RepresentativeCompMed Solutions, Inc.

Job Qualifications
Excellent communication skills both oral and written is advantage
Candidate must possess at least High School Diploma, Vocational Diploma/Short Course Certificate, Bachelor's/College Degree in Others or equivalent.
Preferably less than 1year experience specialized in Customer Service or equivalent.
Speaks fluent English.
Computer Literate.
Can use Microsoft Excel and Microsoft Word.
Can write and speak using English language
Teachable and can work independently
Responsible
Can work under pressure
Amenable to work in graveyard shift
Job Descriptions
Answer all daily telephone calls from members, providers, health plans, insurance brokers, collection agents and hospitals regarding inquiries about.
Research and resolve authorizations and eligibility issue or concerns and come up with a resolution. If cases can't be resolve, have the case be escalated to higher management.
All calls carefully documented into Call logs.
Able to provide quality service to the customers.
Able to communicate effectively with customers in a professional and respectful manner.
Maintain strictest confidentiality following the HIPAA Law.
Experience:
call center: 1 year (Preferred)
Education:
Senior High School (Preferred)
Language:
English (Preferred)
Work Remotely:
No