Customer Service RepresentativeNeksJob Philippines

CEBU IT PARK SITE
Work Onsite
Willing to work in shifting schedules, weekends, and holidays.
Answering incoming calls from customers
Resolving customer inquiries/requests
Developing and maintaining accurate files
Ensuring customer requests are handled in an appropriate and timely manner
Utilizing various client-based tools and applications for customer management and servicing
Providing cutting-edge service in a friendly, confident and knowledgeable manner
Preferably completed 2 years in college.
Must have more than 6 months call center experience handling international accounts.
Profile flexibility for those not meeting college education with 6 months BPO voice experience with excellent communication skills.
Excellent communication skills is a must.
Has good customer service orientation
Has good communication and interpersonal skills
Has good analytical skills
Knowledgeable in MS Office and internet browsing
Willing to work in shifting schedules, weekends, and holidays.
Bossjob

Iloilo City, Iloilo
Permanent
Full-time