Customer Service RepresentativeM and J Solutions Provider Inc.

Job Summary
Answer courteously inbound calls.
Respond to customer inquiries.
Provide personalized customer service by responding to the needs of the customers.
Ensure feedback from the customer to further improve the customer services.
Manage and update customer databases with the status of each customer.
Coordinate with the dispatch team to send products or provide services on time to customers.
Build customer loyalty by follow-up of customer calls.
Evaluate problems of the customers and provide logical lasting solutions.
Must be:
Willing to start ASAPWilling to work in graveyard or shifting schedule
Required Education, Skills, and Qualifications
Should be verified 18 years old and above
Good English communication skills
Strong comprehension skills
Not currently employed
No plans to study within 1 year
No medical conditions that would impact working at night or on shifting schedules
No plans to take board/licensure exams (LET, Criminology, etc.) or take review classes