Customer Service RepresentativeStefanini Philippines, Inc.

What will you do?
Handle and customer service inquiries and problems via telephone, email or written correspondence.
Answer inquiries, process bookings, quotes and resolve issues based on phone calls/email from customers, dealers, internal department, operations, etc.
Documents and track contacts with customers, dealers, internal department, operations and accounts.
Use computerized system for tracking, information gathering, and/or troubleshooting.
What do you need to succeed?
Minimum of completed two (2) years in college or has finished a Diploma/Certificate course.
Excellent in oral and written English communication.
With at least (1) year of Customer Service and/or Sales experience, a strong advantage.
Proficiency in word processing, spreadsheet, presentation and database software.
Ability to work in a fast-paced environment and to adapt to change.
Applicant must be willing to work in Pasay