Customer Service RepresentativeWeLink Management Consultancy Services
Workplace: Taguig
Salary: Apply
Work form: Full time
Posting Date: 11/11/2025
Deadline: 25/02/2021
Description
Welink MCS is hiring for Customer Service Representative in behave of a client partner in the BPO Industry
Location: Taguig City or Pasay City
Email: ***@welinkmcs.com or ****@welinkmcs.com
Responsibilities:
• Work assigned Accounts Receivable accounts or denied claims accounts through the Access Healthcare or client's workflow and follow up on claims with insurance companies
• Research available documentation including authorization, nursing notes, medical documentation on client's systems, interpret explanation of benefits received etc prior to making the call
• Document in the revenue cycle system the actions taken, documentation sent to insurance companies, and any other notes from the call with the insurance companies with a view to decrease the days in A/R, optimize collections, and maintain a clear audit trail for future reference
• Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials / underpayments
Qualifications:
• Fluent verbal communication and call center skills
• Basic working knowledge of computers
• Must have finished the second year of college
• Work experience is not required
• Must be willing to join immediately
• Applicant must be authorized to work in Philippines at present
Requirements
Minimum education level: Vocational
Language(s): English
Availability for travel: Yes
Availability for change of residence: Yes
Welink MCS is hiring for Customer Service Representative in behave of a client partner in the BPO Industry
Location: Taguig City or Pasay City
Email: ***@welinkmcs.com or ****@welinkmcs.com
Responsibilities:
• Work assigned Accounts Receivable accounts or denied claims accounts through the Access Healthcare or client's workflow and follow up on claims with insurance companies
• Research available documentation including authorization, nursing notes, medical documentation on client's systems, interpret explanation of benefits received etc prior to making the call
• Document in the revenue cycle system the actions taken, documentation sent to insurance companies, and any other notes from the call with the insurance companies with a view to decrease the days in A/R, optimize collections, and maintain a clear audit trail for future reference
• Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials / underpayments
Qualifications:
• Fluent verbal communication and call center skills
• Basic working knowledge of computers
• Must have finished the second year of college
• Work experience is not required
• Must be willing to join immediately
• Applicant must be authorized to work in Philippines at present
Requirements
Minimum education level: Vocational
Language(s): English
Availability for travel: Yes
Availability for change of residence: Yes
Other Info
Taguig, National Capital Region · Today, 12:41 PM
Work type
Full Time
Work type
Full Time
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WeLink Management Consultancy Services
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WeLink Management Consultancy Services jobs
Taguig, National Capital Region · Today, 08:01 AM
Position Customer Service Representative recruited by the company WeLink Management Consultancy Services at Taguig, Joboko automatically collects the salary of Apply, finds more jobs on Customer Service Representative or WeLink Management Consultancy Services company in the links above
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WeLink Management Consultancy Services jobs
Taguig, National Capital Region · Today, 08:01 AM