Customer Service Representative - voiceDatamatics - RJ Globus Solution Inc
The Customer Service Representative will be responsible for carrying out all tasks associated with candidate examination scheduling. These tasks flow through different channels (calls, chats or emails) and include: relaying information about examinations, verifying policies and guidelines for testing, giving directions to the test center locations, entering candidate information into the computer system and researching applicant information.
Job Qualifications
At least 6 months CSR Voice account experience
With good English communication skills
Willing to work Onsite, in Ortigas (Free Shuttle Bus Provided)
Must be able to handle a call volume of 100+ calls per day after training
General knowledge of Windows based applications
Must have strong verbal communication skills
Must be able to think quickly and solve customer concerns
Ability to operate independently with minimal supervision
Must be detail oriented and accurate
Ability to multi-task and perform various duties
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Datamatics - RJ Globus Solution Inc
About the company
Datamatics - RJ Globus Solution Inc jobs
Pasig, Metro Manila
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About the company
Datamatics - RJ Globus Solution Inc jobs
Pasig, Metro Manila