Customer Service Representative (voice/email/chat)Bill Gosling

Bill Gosling Outsourcing is committed to the career development of our people. If you are interested in joining a company with modern facilities and a team environment, click on the "Apply" button to get started!
We are still RECRUITING!!However due to the global COVID-19 crisis and in order to protect the health of our candidates and employees, we are conducting VIRTUAL INTERVIEWS only. We are operational every Monday thru Friday from 8PM - 5AM.
WHY WORK WITH US
Starting Basic salary is at Php 16,000 (monthly)
Competitive allowances and incentives
Night Differential Rate
HMO on Day 1 PLUS 2 dependents for FREE
Life Insurance package (FREE)
Amazing work culture where you can learn and grow
Full Time
ABOUT YOU
You enjoy talking to people on the phone
You are empathetic, a good listener, and want to help others
Have a desire to grow and drive your career forward
WHAT YOU WILL DO
Help customers with complaints and questions, give customers information about products and services
Ensure to deliver BGO and client metrics and expectations on a regular basis.
Ensure customer satisfaction and provide professional customer support
Update customer files with appropriate information and ensure information being placed in customer files follow regulatory, client specific, and corporate guidelines
Engage with customers on all inbound/outbound calls, emails, and other channels of communication applicable and/ or supports to update customer's account information
Champion company core values and other company programs
Other duties as assigned
Education
North America - Minimum High School Diploma or equivalent is required
Philippines - Minimum of 2 years post-secondary or equivalent is required
Costa Rica - No Minimum requirement
United Kingdom - No Minimum requirement
Experience
Previous experience in an Agent/Customer Service Representative is preferred but not required
Certificates/Licenses
There are no personal certification or licensing requirements for this job.
CHECK US OUT FOR YOURSELF
Twitter & Instagram: @bgocareers
Facebook: @BillGoslingOutsourcingPH
Website - https://www.billgosling.com/careers
Apply now and wait for our recruiters to contact you or you may contact us at (+63) 917-512-2455 (BILL)
Bill Gosling

Manila City, Metro Manila
₱16,000 per month
Permanent
Full-time