Customer Service Representative - mandarin speakerWestern Union Services (Philippines) Inc.

Associate, AML Compliance - Mandarin Speaking - Quezon City, Philippines
Are you looking to play a key role in helping tackle money laundering and other financial crime? Are you ready to unleash your potential in a global business that is committed to moving money for better?
Join Western Union as an Associate Anti-Money Laundering Compliance
Motivated by our values: purpose driven, globally minded, and trustworthy & respectful
We're a FinTech that's using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We're a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen.
Better requires process, discipline, and simplification
Working as an Anti-Money Laundering Compliance Associate, you will be a key player when it comes to conducting investigations, servicing inquiries, and working directly with money transfers. You'll be tech-savvy with knowledge on how to utilize relevant back-office applications, as well as being able to provide essential support on anti-money laundering (AML) compliance programs. A decisive nature is essential, as you will need to make accurate judgements and communicate your findings back to Western Union agents, customers, and/or service associates.
Here are some skills, attributes, and qualifications you will have:
Bachelor's degree or equivalent
Fluent in both English & Mandarin language (Mandatory)
A strong attention to detail, as well as a sense of initiative and proactivity
Outstanding verbal, written, and listening skills
The ability to work successfully in a self-motivated team environment
A passion for customer service
Join us, and let's move money for better
Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence. It's an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world. If you're ready to unleash your potential to help drive change through bottom-up innovation, apply now.
We're a company on the move, and we want our people to grow and develop. You'll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.
We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams, while reflecting the communities we serve. We do not discriminate based on race, colour, national origin, religion, political affiliation, (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status.