Customer Service Representative job open to no bpo experience get up to 21k in up ayala technohubConcentrix

Job Specialization: Customer Service
Who We Are
Concentrix is a multi-awarded CX (Customer Experience) Solutions company that prides itself on being FANATICAL towards its clients and staff. We are Different by Design and we #EmbraceDifferent tools for our employee's success. #JoinCNXC today!
The Dream Job defined
As a Customer Care Specialist, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world's biggest and most sought-after brands.
Your day-to-day in a nutshell
· Answering incoming calls from customers
· Resolving customer inquiries/requests
· Developing and maintaining accurate files
· Ensuring customer requests are handled in an appropriate and timely manner
· Utilizing various Concentrix and client-based tools and applications for customer management and servicing
· Providing cutting-edge service in a friendly, confident, and knowledgeable manner
Here's what's in store for YOU!
· Paid training
· Competitive salary
· Monthly performance incentives
· Benefits after six (6) months
· Vacation entitlement upon hire
· Career pathing and advancement opportunities
What are you waiting for? #JoinCNXC now and let's be #DifferentTogether!
In line with the new IATF guidelines, all Concentrix employees working on-site are required to be fully vaccinated effective December 1. With this, we strongly encourage all applicants to take advantage of their local government unit's vaccination program as soon as they can. More details on this will be discussed by your recruiter during the recruitment process. Please know that your vaccination status will not in any way impact your job application here at Concentrix.
Ready to #EmbraceDifferent?
You may be our next Customer Experience Champion if you:
· Are at least a high school graduate
· Have an experience of at least six (6) months in the BPO industry
· Have excellent English communication skills
· Have working knowledge on computers
· Have good customer service, multi-tasking and problem-solving skills
· Are willing to work in shifting schedule
Bossjob

Quezon City, Metro Manila
₱21,000 per month
Permanent
Full-time