Customer Service Representative internationalCuro Teknika, Inc.

-Candidate must possess at least a Bachelors/College Degree , any field. -Required skill(s): Microsoft Windows. -Required language(s): English-Applicants must be willing to work in BGC Taguig City.
-No work experience required. -10 Full-Time position(s) available.1. Act as the primary point of contact for inbound member questions and requests2.
Provide members with exceptional service by understanding their requests and offering accurate, thoughtful, and, timely solutions 3. Work closely with the on-site Community Management teams to ensure members & requests are being met4. Have a full understanding of clients products, services, and offerings5.
Liaise with cross-functional departments such as Billing, Facilities, Security, and Building Technology if the request requires additional team collaboration to solve6. Quickly escalate urgent requests and questions through appropriate channels and working collaboratively t towards a resolution and effective service recovery7. Partner with larger support team to deliver feedback and suggestions to improve member experience8.
Use knowledge base articles to assist responses to members