Qualifications:
At least HIGH SCHOOL GRADUATE.
With at least 6 months BPO experience - but fresh graduates are encouraged to apply!
Can start ASAP.
Must be ok with working on site - Taguig.
Responsibilities:
Able to work independently and efficiently to meet SLA.
Able to comprehend the request of the customer and meet the quality standard.
Attendance or Login Hours or Unscheduled Leave or SLA targets as per defined by the process.
Improving skill level through self-development or nominating training programs Skill reverification Tests
Meet the defined Quality Scores. Innovation and Process Improvement
The individual should be able to work effectively in a team whilst enthusing others to do the same for achievement of common goals of the team
To consistently meet or exceed CSAT parameters as defined for the process.
Benefits:
Health insurance
Paid training
Supplemental pay types:
13th month salary
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HCL Technologies Limited
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HCL Technologies Limited jobs
Metro Manila / NCR