Customer Service Representative for dayshift accountConcentrix

The Dream Job defined
As a Customer Care Specialist, you are the primary brand advocate of the account you will be assigned to. You will deliver outstanding support to the customers and clients of the world's biggest and most sought-after brands.
Your day-to-day in a nutshell
Answering incoming calls from customers
Resolving customer inquiries/requests
Developing and maintaining accurate files
Ensuring customer requests are handled in an appropriate and timely manner
Utilizing various Concentrix and client-based tools and applications for customer management and servicing
Providing cutting-edge service in a friendly, confident, and knowledgeable manner
Here's what's in store for YOU!
Paid training
Competitive salary
Monthly performance incentives
Benefits after six (6) months
Vacation entitlement upon hire
Career pathing and advancement opportunities
Join us in Concentrix and #EmbraceDifferent with the world's best brands!
Concentrix is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Ready to #EmbraceDifferent?
You may be our next Customer Experience Champion if you:
Are a college graduate, with or without BPO Experience
Have an experience of at least six (6) months in the BPO industry
Have good English communication skills
Have working knowledge on computers
Have good customer service, multi-tasking and problem-solving skills
Are willing to work in shifting schedule
Bossjob

Muntinlupa City, Metro Manila
Permanent
Full-time