Customer Service AssociateNagase Philippines International Services Corporation

Job Description
Monitors all out going deliveries and incoming shipments by coordinating with warehouse personnel and service providers
Updates stock inventory report of each customer to guarantee availability of stocks
Timely prepares delivery/outbound documents such as Sales Invoice, Delivery Order, Shipping Instruction & sends to warehouse and customer
Prepares inbound documents such as goods received note, supplier invoice, estimated cost, and billing to broker/ service provider.
Follows up forecast from customers to ensure timely ordering of stocks
Processes insurance application of damaged goods
Updates stock monitoring of assigned end-user, and sends the data to Sales PIC
Follows up delivery schedule with customer to ensure that distribution of services is on time and of high quality
Updates the outstanding Sales Orders and Trading Contracts in SAP to ensure accuracy of records
Send monthly PO balance report to customer
Mail out the invoices to customers timely
Follow up with customer on their payment schedule
Performs other related work which may be assigned by the leader or manager from time to time
Do the stock inventory count and reconciliation
Minimum Qualifications
Proven skills in import and export transactions (shipments)
Good interpersonal skills and has an above average communication and efficient follow up skills
Highly organize and can apply time management
Very good working knowledge of business financial software and logistics
Can work under pressure and has eagerness to learn new things.