Customer Service associateLALAMOVE PHILIPPINES INC.

We are looking for chat agents who have minimal voice experience
Responsibilities:
Processing of customer orders, rebooking of transaction, modification etc. for fulfillment rate purposes.
Handle and resolve complaints both for drivers and clients in thoughtful and professional manner.
Submit tickets for escalated concerns such as damaged/missing items. undelivered orders etc.
Performs other duties that may be assigned by management from time to time
Qualifications:
Has experience in handling voice and chat channels.
Amenable to work on site in Makati when necessary
Work from home ready
Computer/Laptop with Corei3 or higher processor and 8GB RAM
Home internet plan of at least 25mbps